Support

Updated October 8, 2026

Contact us

Email support@attendy.live. We answer within a few business days. Include the email on your Attendy account and, for a problem with a specific log, the event name and date.

Delete your account

In the app: Profile → Settings → Account → Delete Account. Deletion is immediate and permanent: your profile, published logs, media, comments, likes, follows, points and any Sign in with Apple link are removed from our servers. Logs you never published stay only on your phone and are removed when you delete the app. If you can no longer sign in, email support@attendy.live from your account address and we'll delete it for you.

FAQ

Where are my photos stored? On your phone. Only media on logs you publish is uploaded, and only to show it to your friends.

MediaMatch found nothing. It matches photos that carry a date and location. Turn on Camera location in Settings → Privacy & Security → Location Services → Camera for photos you take from now on; older nights can be added manually.

I deleted the app and my private logs are gone. Private logs live only on your device. Published logs come back when you sign in again.

Rewards. Points come from publishing logs and referring friends; reward instructions arrive by email. Rewards never depend on App Store ratings or reviews. See the terms.

More answers coming as questions come in.

Attendy · support@attendy.live